Senior Key Account Manager

Payler is a leading Integrated Finance Operating Hub empowering digital businesses worldwide. Our platform seamlessly integrates business banking and digital payments acceptance, supporting over 500 payment methods across 190+ countries. We are a dynamic and fast-growing company, committed to providing innovative and secure solutions to our clients.

Job Description:

We are seeking a highly motivated and experienced Senior Key Account Manager to join our expanding team. In this role you will be responsible for managing and growing a portfolio of key accounts, primarily focusing on low/medium risk clients from the EU.

• Develop and execute strategic account plans to drive revenue growth, customer satisfaction, and loyalty.
• Build and maintain strong relationships with key stakeholders within assigned accounts.
• Manage the entire customer lifecycle, from onboarding to ongoing support and renewals.
• Proactively identify and address customer needs, offering solutions and value-added services.
• Conduct regular account reviews and provide insightful reporting on account performance.
• Collaborate with internal teams (e.g., sales, product, and operations) to ensure seamless customer experience.

• 3+ years of proven experience in the payments industry, specifically in key account management.
• Demonstrated success in managing and growing relationships with low/medium-risk clients from the European Union.
• In-depth knowledge of onboarding specifics for payment solutions.
• Strong understanding of the payment processing landscape, including regulatory requirements and industry best practices.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to build rapport and trust with clients.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.

• Competitive compensation.
• Opportunity to work in a fast-paced and dynamic environment.
• Growth opportunities.
• Collaborative environment.
• Social engagement and team building.
• Make a tangible impact on the company's success.